Free Gift Pack Included ($209 Value)
|Charging Time:||4 - 6 Hrs|
|Tires:||20 x 4.0 Panaracer|
|Frame Material:||Aluminum Alloy|
|Motor:||500W RevibikesTM Hub Motor|
|Max Speed:||20 MPH|
|Drive Mode:||Pedal Assist & Throttle|
|Controller:||Full Color Advanced LCD with USB charging port|
|Wheel Size:||20'' 4.0 Fat Tire|
|Brake:||F/R Tektro™M Hydraulic Brake|
|Transmission:||SHIMANO ™M Altus 7 Speed|
|Front Fork:||MOZO™ Suspension|
62 lbs with battery
|Max Capacity:||300 lbs|
|Recommended Rider Heights:||4'11" - 5'9"|
WHAT'S INCLUDED IN PACKAGE
The Bike Itself
User's Manual & Necessary Tools
REVIBIKES Stickers & Aluminum Badges
We have hand-picked industry leading components that are extremely reliable. If you have any problems, our warranty policy is as follows;
All component including store bought accessories warranty 1 year.
Battery warranty: After 2 years our battery will deliver 70% of initial capacity assuming 800 complete charge/discharge cycles
Warranty is valid only in Continental United States only.
Please contact us at firstname.lastname@example.org if you have any questions regarding the warranty or to arrange a warranty repair.
All Returns must be pre-communicating before any return, contact email@example.com or +1(909)215-0665
Return Terms & Conditions
- REVI BIKES Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. Please consult the warranty terms for deeper information on when a return is applicable.
Please contact firstname.lastname@example.org or +1(909)215-0665 when you have a refund request.
If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
If the return is accepted, REVI BIKES will issue a pre-paid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund.
The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Any shipping damage during the ship-back may incur in a deduction from the total refund.
Returned units are subject to a 20% inspection and restocking fee from the original purchase price.
Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit.
To return your product, you should get in contact with email@example.com first. We will advise return address.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Q & A
What's the different between PAS and throttle mode?
Under PAS mode, there's 5 speed levels. Level 1 is the slowest and 5 is the fastest. The top speed is limited by rider. Under throttle model, just twist the throttle and you can go up to 20MPH without any strength.
How far can I travel on a single charge?
Depending on the model, you expect anywhere from a 25-40 mile range. If you're lighter you will likely achieve the higher part of that range. We've tested our bikes many times to give you an accurate real world range. Our typical rider gets in the 30-35 mile range.
Without the fenders do you really get messy with wet roads?
Yes, with any bit of moisture on the ground the tire will pick it up and throw it right onto your clothes. The front tire will throw water directly into your face while the rear tire will soak your butt and leave your back full of mud.
However fenders add a bit of extra weight and complexity to the bike so some riders do not use them.
We'll provide fenders and rack kits at the end of May as add-on.
Can I take out battery to charge?
Sure! If you have a wall outlet to let you charge with the battery sitting in the bike, that's perfect. But if not, you can take out the battery back home to make a charge. The battery weighs only 8-10 lbs depending on different capacity.
Can I ride in rain?
Yes, you can ride your CIVIBIKES in rain. All of our electric components are designed for water resistance. After wet riding, don't forget to wipe LCD display and battery to make them dry, otherwise overnight moisture sometimes hurt those electric parts. Good maintenance makes your ebike keeps like new.
Please don't ride in water and river which is deep to touch motor and controller box, which is located in the bottom of battery.
Does it need a lot of work before I ride the bike?
You need to install front wheel and pedals after you receive the package. If you are not familiar with bicycle, it takes around 10 mins before first ride. If you are a bike professional, only 3 mins.
Why it doesn't have suspension front fork?
Well. It's just different philosophy. When you inflate fat tires not too high pressure, the tire is soft and helps to absorb the shocks from road. Suspension fork adds more weight to the head of bike and makes steering cumbersome.
What's your warranty?
We provide 1 year warranty from the date you receive your bike. Whatever problem you got with your REVIBIKES, just contact us by either email or phone. We will send parts to you when necessary and will provide guide to make sure that you can solve your problem by yourself.
What's included in the package?
Your package including: complete bike, pedals, charger, F/R reflectors, and 4 stickers of CIVIBIKES.
Tools are not included, though you only need a 15 mm wrench and allen key to assembly the whole bike.
If I order accessories, will they come together?
Typically yes. Separate boxes will be used to provide a full protection for those fancy aluminum accessories. Sometimes accessories will be shipped out 1-2 days after bike. Pay attention to the accessories availability when you purchase bundle. If the accessories is back order, we'll ship out once we get them.
Is the bike pre-assembled?
Most part of the bike is pre-assembled, but you need to assemble front wheel, handle bar, pedal and head light(if applicable) to the bike, which will take 10-20 mins. You can check SETUP on our website to have a better understanding.
How do electric bikes work?
E-bikes run on an electric motor that draws power from the lithium ion battery pack. Most electric bikes can be propelled forward by manually pedaling, using the throttle in addition to pedaling, or using just the throttle. Each Revi Bike has all three modes built in.
On a side note, if you are about to buy an electric bike that doesn't allow you to pedal manually, you most likely are about to buy a moped. Please step away, take a few steps back, turn around, and walk out the door. Grab any complimentary snacks and drinks on your way out.