e-joe| Lithium-ion Battery for e-joe Electric Bikes
- In Stock, Processing time 3-10 Business Days
Free Shipping to Contiguous United States| We do not ship to Alaska, Hawaii, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands.
We do not Ship to PO BOXES or APO.
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eJOE Bike stands behind its’ products and wants you to be happy with your purchase. If you are not satisfied with your new eJOE electric bike, you can request an exchange or return within 14 days of the delivery date, and we will make it right or take it back. Follow this policy for cancellation, exchange, or return process. For matters regarding shipping damage or manufacturer defects, refer to our Warranty Policy.
Order Cancellation
Cancellation of any unshipped order is subject to a 5% restocking fee (for pre-orders and in-stock items). If the shipping company has already picked up the order, the customer is responsible for associated shipping charges and a 5% restocking fee. We cannot guarantee that your order cancellation request will reach the shipping warehouse in time to halt the shipment, so please notify us as soon as possible of your intention to cancel the order. Special or custom orders cannot be canceled or returned.
Exchange or Return
Unused electric bikes can be exchanged or returned within 14 days of the delivery date. First, you must contact the eJOE to address concerns and request approval to start a return or exchange process. Do not ship the product without receiving written authorization from one of our representatives. If the return is shipped without written confirmation from eJOE Bike, a refund or exchange will not be issued, and the customer will have to cover return shipping to them or forfeit the item.
A returned product must be in its original condition, unused, unaltered, free of dirt, dust, scratches, fragrances, and carefully packed in its original packaging (box and protective material). It is the customer’s responsibility to retain the original packaging. In case it has been discarded or can no longer ensure a safe return, please, contact e-JOE. Once the return is shipped, please, notify eJOE and provide a tracking number.
When the return shipment is received by eJOE, it may take 7-10 days to complete the inspection. Any returned order is subject to a 10% restocking fee and a return shipping fee. When returning parts and accessories, the customer pays shipping fees both ways. eJOE reserves the right to deduct any additional fee estimated during the inspection if the product is returned in a bad manner, with insufficient protective material, not per the instructions provided by eJOE, or shows signs of use, neglect, dirt, dust, scratches, etc.
When your returned item passes our inspection and approval, you may choose to receive an exchange, store credit, or a refund. The refund is typically processed in 3-5 business days after its approval.
Clearance/Refurbished Items – Clearance or refurbished items are sold “as is” and are not eligible for a return.
What is NOT covered by this policy?
- products returned without prior authorization;
- products with an expired 14-day return period;
- products gifted or transferred to a subsequent purchaser or owner;
- products purchased directly from a dealer (a dealer should handle any returns);
- products purchased from an unauthorized dealer;
- used products;
- costs associated with assembly, tune-up, packaging, or extra shipping fees, such as “inside delivery”, “inside pickup”, special handling, missed appointment, specific pick up date or time, etc.;
- special or custom orders, clearance, or refurbished merchandise.
For additional information, Contact Us.
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ebikehaul will refund you the difference if you find a lower price from us within 30 daysof your purchase, shop with confidence.
JADE/ONYX Battery
Rechargeable lithium-ion battery compatible with eJOE JADE & ONYX Electric Bikes.
Specifications: 48V 14 Ah Li-Ion Battery Samsung 18650 Cells
Weight: 7 lbs.
Charge time: about 4 hours at low battery
Estimated range: up to 45 miles (depending on terrain and rider’s weight)
Keys: NOT included
Charger: NOT included
Warranty: One (1) year
EPIK Swan Battery
Rechargeable lithium-ion battery compatible with eJOE EPIK Swan Folding Low Step-Through Electric Bikes.
Specifications: 48V 11Ah Samsung 18650-Cells Lithium-Ion
Weight: 6 lbs.
Charge time: about 4 hours at low battery
Estimated range: up to 40 miles (depending on terrain and rider’s weight)
Keys: NOT included
Charger: NOT included
Warranty: One (1) year
EPIK Carbon Battery 48V
Rechargeable Lithium-Ion Battery for eJOE EPIK CARBON Folding Bike with the charging port located on the LEFT SIDE of the frame. The battery has a USB port that allows you to charge a cell phone or other small devices. The battery can be charged either inside or outside of the bike’s frame.
Specifications: 48V 11 Ah Li-Ion Battery LG 18650 Cells
Weight: 7 lbs.
Charge time: about 4 hours at low battery
Estimated range: up to 30 miles (depending on terrain and rider’s weight)
Keys: Two (2) keys included
Charger: NOT included
Warranty: One (1) year
ANGGUN 3.0 Battery 36V
Rechargeable Lithium-Ion Battery for eJOE 3.0 Anggun Step-Through Electric Bike.
To check the level of charge, turn on the battery by using the key, and press the LED button on the top of the battery.
Specifications: 36V 15 Ah Li-Ion Battery Samsung 18650 Cells
Weight: 8 lbs.
Charge time: about 4-6 hours at low battery
Estimated range: up to 30 miles (depending on terrain and rider’s weight)
Keys: included
Charger: not included
Warranty: One (1) year
GADIS Battery 48V
Rechargeable Lithium-Ion Battery for eJOE GADIS Long Range Comfort Cruiser. The battery has a button and an LED indicator to check the level of charge. The USB port allows you to charge a cell phone or other small devices. The battery can be charged either inside or outside of the bike’s frame.
Specifications: 48V 11 Ah Li-Ion Battery LG 18650 Cells
Weight: 8.5 lbs.
Charge time: about 4-6 hours at low battery
Estimated range: up to 40 miles (depending on terrain and rider’s weight)
48V 11Ah – $559
Specifications: 48V 18 Ah Li-Ion Battery PANASONIC 18650 Cells
Weight: 9 lbs.
Charge time: about 4-6 hours at low battery
Estimated range: up to 65 miles (depending on terrain and rider’s weight)
48V 18Ah – $686
Charger & Keys: NOT included
Warranty: One (1) year
KODA Battery 48V
Rechargeable Lithium-Ion Battery for eJOE KODA Sports Class Commuter. The battery has a button and an LED indicator to check the level of charge. The USB port allows you to charge a cell phone or other small devices. The battery can be charged either inside or outside of the bike’s frame.
Specifications: 48V 11.5 Ah Li-Ion Battery LG 18650 Cells
Weight: 8 lbs.
Charge time: about 4-6 hours at low battery
Estimated range: up to 40 miles (depending on terrain and rider’s weight)
48V 11.5Ah – $559
Specifications: 48V 17.5 Ah Li-Ion Battery LG 18650 Cells
Weight: 9 lbs.
Charge time: about 4-6 hours at low battery
Estimated range: up to 65 miles (depending on terrain and rider’s weight)
48V 17.5Ah – $686
Charger & Keys: NOT included
EPIK SE Battery 36V/48V – SIDE PORT
Rechargeable Lithium-Ion Battery for eJOE EPIK SE Folding Bike with the charging port located on the LEFT SIDE of the frame. The battery has an ON/OFF switch and a USB port which allows you to charge a cell phone or other small devices. The battery can be charged either inside or outside of the bike’s frame.
Specifications: 36V 12.8 Ah OR 48V 10.4 Ah Li-Ion Battery LG 18650 Cells
Weight: 5 lbs.
Charge time: about 4-6 hours at low battery
Estimated range: up to 30 miles (depending on terrain and rider’s weight)
Keys: Two (2) keys included
Charger: NOT included
Warranty: One (1) year
EPIK SE Battery 36V – BOTTOM PORT
Rechargeable Lithium-Ion Battery for eJOE EPIK SE Folding Bike with the charging port located on the BOTTOM of the frame (close to the folding joint). The battery can be charged either inside or outside of the bike’s frame.
Specifications: 36V 12.8 Ah Li-Ion Battery LG 18650 Cells
Weight: 5 lbs.
Charge time: about 4-6 hours at low battery
Estimated range: up to 40 miles (depending on terrain and rider’s weight)
Keys: Two (2) keys included
Charger: NOT included
Warranty
Warranty: One (1) year
