Geo Cruiser 330 lbs. Capacity Padded Travel Case
- In Stock, Processing time 3-10 Business Days
Free Shipping to Contiguous United States| We do not ship to Alaska, Hawaii, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands.
We do not Ship to PO BOXES or APO.
Ebikehaul offer free ground shipping on order $100 to United States excluding Alaska, Hawaii and Puerto Rico.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail, and we will process your order within one business day and generally shipped within 72 hours of placing your order for in stock product. For out-of-stock order, please contact us Orders@ebikehaul.com to give you an estimated time for the delivery.
As soon as you place your order, you will receive an order confirmation e-mail and we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. we will process the charges and submit the order for shipment within one business day and generally shipped within 72 hours of placing your order. If your item is on backorder or unavailable, we will reach out to you via e-mail or the contact information you provided and let you know when your order will be back in stock or available. If you prefer to cancel the order, we will void the pre-authorization.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within 72 hours from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@ebikehaul.com.
Shipping eBikes:
Shipments containing ebikes are sent signature required due to the high value of the item and restrictions pertaining to the delivery of high-capacity lithium-ion batteries. The shipping carrier is instructed to obtain a signature before delivery and should not leave packages unattended.
During the COVID-19 pandemic, shipping carriers may obtain visual confirmation that the recipient acknowledges receipt of the package as an alternative to obtaining a physical signature.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to sales@ebikehaul.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 72 hours are subject to a 5% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Refused Shipment:
If you refuse delivery of an order that you asked us to ship to you, we reserve the right to charge a flat fee of $75 to partially cover our shipping costs. We cannot change, intercept, or cancel orders that have already shipped. If you refuse delivery, we will treat your order as a return if it arrives back to us and issue a refund for the purchase price via your original payment method, less $75.
30-Days Price Match Guarantee
Product Overview
This travel case will fit all Geo Cruiser models. It was designed to keep your unit safe while traveling and features a padded velvet interior with a zippered padded area to keep your joystick safe.
Your Geo Cruiser is secured with two adjustable lock-in straps and also features four (4) caster wheels and a retractable luggage handle. There is a large zipper pouch on the front of the case that can be used to place accessories and other items.
It's the ideal case to keep your Geo Cruiser .
Specifications
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Selecting the Right Model
Geo Cruiser Datasheet
Warranty
The Geo Cruiser comes with a limited warranty and the following coverage:
Frame - Five (5) years
Mechanical Parts: One-year (1) year parts and labor
The Joystick controller and cable assembly will not be warranted if there is physical damage to the joystick, connector pins, connectors or cable. Any damage physical damage to the plastics will not be covered.
Battery: One-year (1) year parts and labor
Please make sure to contact us as soon as you discover that there is a problem with your Geo Cruiser.
Warranty Exclusions
- Failure to follow the proper use, operation, and maintenance
- The use of non-authorized parts
- Mechanical damage caused by an accident or misuse.
- Consumables such as the inner core and outer tires as well as bearings are not covered
- Any unauthorized changes to vehicle design.
- Any damage caused by a natural disaster such as a flood, earthquake, or fire will not be covered.
- This limited warranty does not cover normal maintenance service or periodic adjustments required for normal use.
This warranty applies only to the original purchaser of the Geo Cruiser and is not transferable.
Return Policy
30-Day Return Policy
Our primary goal is to always provide industry-leading support and customer satisfaction. We understand that the product(s) that a customer orders may not fit their mobility requirements or meet their overall needs. Therefore, customers can return most products for a refund, minus a 20% restocking fee. Please note that parts cannot be returned.
Customers will also be responsible for paying the shipping cost to get the product back to us. We are happy to coordinate the whole process including a pickup at the customer's residence provided the customers prepays for the shipping or agrees that we can deduct it from the refund.
The First Step is to Contact Us Returns@ebikehaul.com, All Returns must be pre-communicating before any return. Customer Care team will work to facilitate the request, and if approved issue a Return Authorization (RA) number. This way we will be able to track the return.
Return Terms & Conditions
- All items that are returned must be new and free of any damage. A full inspection will be conducted when we receive the product. We will be looking for any damage like cracks, scratches, broken parts, etc. If there is damage, we will reserve the right to charge additional charges over and above the restocking fee.
- The item (s) must be returned in the original packaging with all the contents that were shipped intact. If the customer does not have the original packaging, we can ship them new packaging at a cost of $150.00.
- The returned item must have the RA number visible on the box, otherwise, the package will be refused when it arrives.
Your refund will be provided in the same form that we received it. In other words, if you paid by credit card, the refund will also be given by credit card. You can expect a refund in 2-3 days after we conclude our inspection.
Support
If you have any questions or require technical support, please contact Pathway Mobility at:
Toll Free: 800-530-8584
Email:
Hours of Operation: Monday-Friday (9:am - 6p.m)
About PathwayMobility
PathwayMobility is a manufacturer of compact and lightweight foldable mobility products. Pathway Mobility passion to design and develop innovative products is driven by a strong commitment to enhance the lives of people facing mobility challenges. They achieve this through designs that are not only compact, but easy to transport and convenient to store. Lifestyle changing products.
Additionally, our products are manufactured, tested and supported through a rigid set of industry compliance and certification standards to insure overall safety and customer satisfaction.