Power & Performance
Less Speed High Torque Motor
Long Range Battery
3 Speed Modes, O Start, & Reverse
Getting Started With Your Electric Vehicle
Customized for any Adventure- Add More Accessories
12 Month Limited Warranty*
The COMPANY warrants that all major components
including the battery, motor, display as well as
the frame, handle and wheels will be free from
defects in the materials and workmanship for 12 months from the time of
purchase. Consumable parts such as the grip tape/deck and tires are worn and
tear items and not warrantied.
The COMPANY recommends that the USER first
utilize the support materials shipped with the PRODUCT, PRODUCT diagnosis,
the information contained on the internet, and email support. If unsuccessful
to obtain the service under this WARRANTY, the USER must
notify the COMPANY or its authorized service
representative. CycleBoard also provides paid repairs and parts for sale for
products that are out of warranty. If the PRODUCT proves
defective AND a claim is filled during the warranty period, the COMPANY at
its option, will:
1. Repair the PRODUCT by
means of telephone support, email support, or by providing service at no charge
for the parts or labor.
2. Replace the PRODUCT with
a comparable PRODUCT which may be new or
3. Refund the original amount paid for the PRODUCT,
less a reasonable allowance for the usage, upon its return.
See component warranty duration notes from the defects in the materials and
The following are not covered by the warranty.
Damage has been caused by the modification or use outside those specified in the user manual.
The serial number of the product has been altered or removed.
The product has been dismantled and repaired/reassembled improperly or with
Water damage is not covered under warranty.
Damage or fault has been caused by other issues (excluding product design,
manufacture, quality, etc).
Natural wear and tear that does not affect the product function (including
scratches and wear and tear on frame, grip tape, tires, etc).
Damage has been caused by accidents or human errors, such as breakage caused
by rusting in a very wet environment.
Damage has been caused by fire, flood, earthquake, freezing, etc..
ALL IMPLIED WARRANTIES (INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF THE MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE
LIMITED IN DURATION TO THE ABOVE LIMITED LIFETIME / 12 MONTH WARRANTY PERIODS.
CYCLEBOARD, INC. FURTHER DISCLAIMS ALLEXPRESS WARRANTIES.
Some states do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you if inconsistent with controlling
Shipping Options & Delivery Costs
CycleBoard currently ships to the
1) The LOWER 48 States.
2) Hawaii & Alaska: Shipments to Hawaii and Alaska are available. Please contact us for a shipping quote.
3) Canada: Shipments to Canada are available. Please contact us for a shipping quote.
Shipping cost is calculated on a “per
order” basis and is based on the size and weight of the package (Free for
the lower 48 States).
Order Processing Time
Most "In-Stock" products ship within 1-3 business days from date of order via FedEx Ground or USPS in the lower 48 states (excluding AK & HI). Once your product is picked up from our warehouse in Costa Mesa, CA, you will automatically receive an email with your tracking information showing the anticipated delivery date. If you haven't received an email with this information yet it simply means your order hasn't been shipped.
Delivery Address & P.O. Boxes
Please note that we are unable to
modify the delivery address once your order has shipped. We are sorry but we do not ship to P.O. boxes.
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees.
We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
We want you to be completely happy with your purchase – please read our
return & refund policy for detailed information about our processes.
If you are not satisfied with the Product(s) that you purchased, you may return the Product(s) within thirty (30) days from the date that we deliver the applicable Product(s) for a refund less a 15% restocking fee+5%Processing fees.
The company will provide a refund for the cost of the Product(s) not
including any shipping charges within thirty (30) days of our email confirming your refund. The Product(s) must not be damaged as determined in our sole discretion and must be returned in the original shipping package.
*NOTE: We do not accept returns for accessory items. Only CycleBoard vehicles qualify for our returns policy.