We have hand-picked industry-leading components that are extremely reliable. If you find any problems with our products, refer to our warranty policy as follows;
All components, including store-bought accessories, have a warranty of one year, while the battery has a warranty that lasts two years.
All wearing parts are exceptions - tires, tubes, and brake pads, among others.
All parts damaged due to personal misuse (crashes, custom builds, etc.) are exceptions.
Warranty is valid in the Continental United States only.
Please contact us at ContactUs@ebikehaul.com if you have any questions regarding the warranty or wish to arrange a warranty repair.