48V Lithium Battery (interchangeable)
Cancellation
All orders cancelled after 72 hours are subject to a transaction fee (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users). Orders purchased after 30 days could not be canceled.
Q&A
Shipping & Refund
1.Shipping Area
We ship to locations within the mainland ALL United States.
2. Processing time
We need 12-24 hours processing time and then your order will be shipped. (Monday-Friday)
3. Delivery Times
We will ship your scooter within 1-3 business days of your order placement. We will use the Freight to carry your products ,like Roadrunner , Daylight ,Estes, Central Line Etc . The delivery time depends on your location . Usually within 5 business days .
We usually book the freight though our broker , and there is a time difference between broker & Freight company and US .
Return & Refund policy
Once the scooter is picked up by a truck, refunds are not available. It's simply impossible for us to get it to ship back. Furthermore, the pickup cost for lifting an ultra big & heavy package back to the warehouse is astronomical. We'd think you should try our scooter cause it's pretty cool.
30 days return. Customer pays for return shipping and a 25% restocking fee of original price. When we confirm we will make the refund depending on the scooter's condition .
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Warranty
One year parts and labor warranty excluding tires