NEON One-of-a-Kind Electric Stand Up Scooter
- Low stock - 5 items left
Free Shipping to Contiguous United States| We do not ship to Alaska, Hawaii, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands.
We do not Ship to PO BOXES or APO.
Ebikehaul offer free ground shipping to United States excluding Alaska, Hawaii and Puerto Rico on most items, contact us for more information: info@ebikehaul.com
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail, and we will process your order within one business day and generally shipped within 72 hours of placing your order for in stock product. For out-of-stock order, please contact us info@ebikehaul.com to give you an estimated time for the delivery.
As soon as you place your order, you will receive an order confirmation e-mail and we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. we will process the charges and submit the order for shipment within one business day and generally shipped within 72 hours of placing your order. If your item is on backorder or unavailable, we will reach out to you via e-mail or the contact information you provided and let you know when your order will be back in stock or available. If you prefer to cancel the order, we will void the pre-authorization.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within 72 hours from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us info@ebikehaul.com
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@ebikehaul.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a 5% processing fees.
If order has been shipped, you (the buyer) will be responsible for restocking fees according to the supplier policy + 5% processing fees + shipping & return charges. Refunds will only be issued to the original credit card that you use when placing your order.
Refused Shipment:
If you refuse delivery of an order that you asked us to ship to you, we reserve the right to treat your order as a returned order. We cannot change, intercept, or cancel orders that have already shipped.
30-Days Price Match Guarantee
Brighten Your Night
The ES20 Neon has been designed to imbue your scooter adventures with a sense of play and fun, while making you highly visible on your evening journeys, with two customizable light bars. A new approach to lighting your way isn’t all that the Neon offers the responsible rider, however. The Neon arrives packed with a two-tier braking system, a front 8.5-inch shock-absorbent air filled tire, a rear 8.5-inch puncture proof tubeless tire, a bright LED headlight and taillight, and an IPX5 water-resistance rating to navigating through adverse moisture conditions. Helmet sold separately.
Specifications
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Dimensions （mm） | 1145*450*1130 |
| Dimensions (Folded) (mm) | 1145*450*400 | |
| Package dimensions | 1190*265*460 | |
| Net Weight | 16 kg | |
| Package weight | 19.5kg | |
| Max speed (mh/h) | 25km/h (15.5 mph) | |
| range(km) | ≤40 km | |
| incline rate | 20% | |
| Riding Mode | E:5km/h L:15km/h H:25km/h | |
| Terrien | Paved/ Urban | |
| Max Rider’s weight | 100kg | |
| Charge time | 2A＜6 hours | |
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Electric Motor size | front hub motor 8.5 inches |
| Electric power rating (W) | 250 | |
| Electric power max (W) | 450 | |
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Battery Voltage(V) | 36 |
| Battery Capacity(AH) | 9.8 | |
| Battery Swappable | No | |
| Brake | Brake method | Front: E-ABS Back: Disk Break |
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Tire |
Tire size (inch) | 8.5 |
| Tire Type | Front: Pneumatic with tube Rear: Solid Honeycomb | |
| IPX Rating | IP55 | |
| Suspension | Rear inner mechanic suspension + Front Pneumatic | |
| Frame Material | Alluminum Alloy | |
| Lighting: | LED | |
| APP enabled | YES | |
| LCD display | LCD | |
| display dimension | 1.4 inch circular display |
Users Manual
Return & Refund Policy
We have a 14-day return policy on most of the products, which means you have 14 days after receiving your item to request a return. Check refund policy for the product you want to purchase on the page of same product.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Returns@ebikehaul.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Returns@ebikehaul.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.