Cheetah Samsung Lithium Battery
- In Stock, Processing time 3-10 Business Days
Free Shipping to Contiguous United States| We do not ship to Alaska, Hawaii, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands.
We do not Ship to PO BOXES or APO.
Ebikehaul offer free ground shipping on order $100 to United States excluding Alaska, Hawaii and Puerto Rico.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail, and we will process your order within one business day and generally shipped within 72 hours of placing your order for in stock product. For out-of-stock order, please contact us Orders@ebikehaul.com to give you an estimated time for the delivery.
As soon as you place your order, you will receive an order confirmation e-mail and we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. we will process the charges and submit the order for shipment within one business day and generally shipped within 72 hours of placing your order. If your item is on backorder or unavailable, we will reach out to you via e-mail or the contact information you provided and let you know when your order will be back in stock or available. If you prefer to cancel the order, we will void the pre-authorization.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within 72 hours from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@ebikehaul.com.
Shipping eBikes:
Shipments containing ebikes are sent signature required due to the high value of the item and restrictions pertaining to the delivery of high-capacity lithium-ion batteries. The shipping carrier is instructed to obtain a signature before delivery and should not leave packages unattended.
During the COVID-19 pandemic, shipping carriers may obtain visual confirmation that the recipient acknowledges receipt of the package as an alternative to obtaining a physical signature.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to sales@ebikehaul.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 72 hours are subject to a 5% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Refused Shipment:
If you refuse delivery of an order that you asked us to ship to you, we reserve the right to charge a flat fee of $75 to partially cover our shipping costs. We cannot change, intercept, or cancel orders that have already shipped. If you refuse delivery, we will treat your order as a return if it arrives back to us and issue a refund for the purchase price via your original payment method, less $75.
30-Days Price Match Guarantee
Lithium Battery by REVI Bikes
48V 13Ah (624Wh)
48V 17.5Ah (840Wh)
Brand new Samsung Lithium battery.
Warranty: 1 year
Fit model: REVIBIKES™ Cheetah
Range: 28 miles per charge(48V 13Ah)
Range: 42 miles per charge(48V 17.5Ah)
Life: 800 cycles ( after 800 cycles, still have no less than 70% capacity)
Shipping may take 7-14 days to arrive
Check other products from REVI BIKES
Return Policy
All Returns must be pre-communicating before any return, contact info@civibikes.com or +1(909)215-0665
Return Terms & Conditions
- REVI BIKES Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. Please consult the warranty terms for deeper information on when a return is applicable.
Please contact info@civibikes.com or +1(909)215-0665 when you have a refund request.
Ship-back Charge
If the unit was purchased under a free-shipping promotion there will not be a refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages, or wrong item but merely for a personal and discretional last-minute decision from the buyer.
If the return is accepted, REVI BIKES will issue a pre-paid shipping slip and schedule a pickup date, the shipping fees result of the return will be deducted from your total refund.
The returned unit must be in like-new condition, include all original packaging, accessories, and documentation, any missing components may be deducted from the total refund. Any shipping damage during the ship-back may incur a deduction from the total refund.
Returned units are subject to a 20% inspection and restocking fee from the original purchase price.
Refunds will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit.
Shipping
To return your product, you should get in contact with info@civibikes.com first. We will advise the return address.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.