- Weighs only 9 pounds
- Rated for 800 charge cycles, equating to approx.. 16,000 miles
- High-quality lithium-ion Panasonic cells
- Get up to 70 miles per charge
Ride up to 70 miles on your electric mountain bike with a spare QuietKat battery! Our 17.5 ah rechargeable Lithium-Ion battery is at the forefront of green energy technology, with high-quality lithium-ion cells made by Panasonic.
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Getting Started Videos
Shipping & Damages
Upon delivery, immediately inspect your products for damage. Freight damage claims are extremely time-sensitive, and we will not accept freight damage claims later than 3 business days from delivery. Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment. Take photos of any damage that is found and date the images when possible. Report shipping damage claims within 3 business days of delivery to QuietKat, Inc. at 970-328-2399 or email@example.com 970-328-2399 or firstname.lastname@example.org
Q & A
WHAT IS THE WARRANTY ON A QUIETKAT ELECTRIC MOUNTAIN BIKE?
QuietKat offers a 1-year warranty on all components and the frame has a lifetime warranty. Please read the full warranty information located in your owner's manual for more info.
CAN I CLIMB HILLS & MOUNTAINS WITH A QUIETKAT?
QuietKat electric mountain bikes can climb incredibly steep hills and mountain trails. QuietKat eBikes are designed and thoroughly tested on the most rugged terrain and trails that the Colorado's Rocky Mountain's has to offer.
HOW LONG DOES IT TAKE TO CHARGE A BATTERY FOR A QUIETKAT ELECTRIC MOUNTAIN BIKE IF IT’S COMPLETELY DEAD?
QuietKat's premium batteries range in size and charge time. On a standard charger or solar charger the range is approximately 6-8 hours. The pathfinder rapid charger cuts this time in half with a 3–6-hour charge time.
DOES THE BATTERY CHARGER PLUG INTO A STANDARD 110V OUTLET?
Yes, as well as our car charger and our solar charging station
HOW MANY MILES CAN I TRAVEL ON ONE BATTERY?
Mileage depends on a number of factors including battery size, rider weight, added gear, temperature, and terrain.
On average, QuietKat eBikes have a max range in eco pedal-assist mode of 30-60 miles.
*Range is calculated at 2 miles per amp-hour unassisted, 4 miles per amp-hour assisted.
DO THE BATTERIES REQUIRE ANY ONGOING MAINTENANCE?
No. Unlike many lead-acid batteries, our batteries are sealed and made up of premium Panasonic lithium cells, requiring zero maintenance.
HOW DOES A QUIETKAT PERFORM IN MUD, SNOW, AND SAND?
QuietKat electric bikes are built with oversized all-terrain tires which are capable of maintaining traction in steep terrain, shallow mud, sand and snow. The tires can be deflated down to as low as 8lbs for added traction in these conditions.
IS FINANCING AVAILABLE FOR MY QUIETKAT PURCHASE?
Yes, financing is available for every QuietKat electric mountain bike. We’ve partnered with Affirm and PayPal to offer flexible financing options that let you pay for your purchase over time when approved. Simply add items to your cart, proceed to checkout, and after filling out your billing address and credit card information, select the Affirm or PayPal option. You’ll know whether you’re approved in seconds and can then complete your purchase.
Cancellation & Return Policy
You will get a full refund If you cancel your order after 24 hours. After that, you will be subject to cancellation fees depends on your method of payments.
2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users, 3.29% + $0.30 for Klarna users, 2.69% + $0.29 for Moolah users.
QuietKat will accept the return or cancellation of an order under the following conditions:
Items that are purchased and cancelled before shipping may be subject to a 15% processing and restocking fee. QuietKat reserves the right to determine when this fee applies.
Those returns are subject to a 15% restocking fee on the purchase price, as well as return shipping fees. The original shipping charges are non-refundable.
QuietKat will not accept the returns of products after 30 days.
In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. The MSRP value of the promotional items will be deducted from the refund.
Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. If a customer sends a return without the written consent of the company, a refund will not be issued. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Once a return is approved by QuietKat, Inc., you may receive an exchange, company credit or a refund. Please address your return to:
c/o Returns: Authorization # _____
936 Chambers Court
Eagle, Colorado 81631
All purchases made through authorized QuietKat retailers are subject to the dealer’s return and refund policies. QuietKat does not accept direct returns of products sold through authorized retailers. All products sold through dealers must be returned to the original seller.
Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery, controller and motor assembly. QuietKat frames come with a lifetime warranty.
This warranty applies only to the original registered owner of the QuietKat and is not transferable.
This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, or other improper use.
The one-year warranty on QuietKat’s lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear, or water damage.
If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part. This includes any parts deemed to have been damaged in shipping. We will not replace any part deemed to be damaged by the user.
In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix. QuietKat will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix. The owner may also return the unit to QuietKat to make the needed repairs but will be responsible for shipping costs each way.
All claims to this warranty must be made through QuietKat, Inc., and can be submitted to email@example.com. Proof of the original purchase may be required with any warranty request. Before making a claim, please contact our service department as there may be a simple fix for the problem. Valid warranty claims will be processed within one year of the initial purchase.
SHIPPING DAMAGE CLAIMS
Upon delivery, immediately inspect your products for damage. Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery. Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment.
Take photos of any damage that is found and date the images when possible.
Report shipping damage claims within 3 business days of delivery to QuietKat, Inc. at 970-328-2399.
1 Year/ 2 Year/ 3 Year
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