HAIDONG Pathfinder Commuter Electric Bike
- Removable 48V, 16Ah Samsung lithium-ion battery, meet a 55-mile commuting journey.
- Continuous 500W brushless gear hub motor with a peak value of 750w, freely traversing urban blocks and hills.
- With 27.5″ x 2.4″ Panasonic puncture-resistant tires, can resist punctures by sharp materials. A bit wider than ordinary tires, making the commuting journey smoother.
- Fast and smart 48V 3 amp charger, it only takes 5 hours to fully charge the battery, which greatly shortens the riding time.
Specifications
Tires |
27.5" x 2.4" Panasonic puncture-resistant tires |
Derailleur |
Shimano 7 speed derailleur |
Rear Light |
Integrated brake taillight |
Brake |
Tektro aries 180mm brakes |
Chain |
KMC chain |
Sensor |
Sensitive cadence sensor and speed sensor |
Crank |
170mm forged alloy |
Front Suspension Fork |
Amazing damping effect |
Throttle |
Twist the throttle on your right hand to accelerate |
Pedal |
Alloy pedal with reflectors |
Bike Frame |
6061 Aluminum frame |
Front Light |
48V LED light |
Weight |
62lbs |
Seat Post |
Diameter 30.4mm / length 300mm |
Kickstand |
Heavy duty aluminum |
Spokes |
Stainless spokes (Front 13G / Rear 12G) |
Stem Diameter |
31.8mm |
Handlebar Diameter |
Sides: 22.2mm / Middle: 31.8mm |
Cancellation
All orders cancelled after 48 hours are subject to a 5% administration fee and transaction fee (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users). Orders purchased after 30 days could not be canceled.
Processing & Shipping
1.Shipping Area
We ship to locations within the mainland ALL United States.
2. Processing time
Your order will be shipped within 3-7 days (Monday-Friday) From 4 Large warehouses in the United States distributed in California and Oregon.
Shipping Claim
In rare cases, the items we send will be damaged during transportation. In this case, please contact sales@hd-ebike.com and provide us with photo or video proof. We will actively solve the problems for you.
Note: We will not accept shipping damage claims after 7 days from the date of receipt of the product.
The above explanation of the warranty policy belongs to Haidong. If you have any questions about this warranty policy, please send an email to sales@hd-ebike.com.
Warranty
We provide a standard, limited warranty for manufacturer defects and workmanship of all models of electric bicycles, scooters, and their components purchased directly from the Haidong website. From the date of delivery of the product, during the warranty service period, the defective parts caused by Haidong will be repaired or replaced free of charge. The client needs to provide the original purchase receipt to establish the proof of purchase and determine the warranty start date.
Electric Bicycle Warranty Period
From the date of delivery, the warranty periods provided by Haidong for the following components are:
Component | Warranty Period | Service Content |
Motor | 2 Years | Free maintenance or replacement |
Battery |
2 Years | Free maintenance or replacement |
Frame | 2 Years | Free maintenance or replacement |
Controller | 2 Years | Free maintenance or replacement |
Brake | 1 Year | Free maintenance or replacement |
Handlebar | 1 Year | Free maintenance or replacement |
Seat tube | 1 Year | Free maintenance or replacement |
Tires | 1 Year | Free maintenance or replacement |
Pedal | 1 Year | Free maintenance or replacement |
Cushion | 1 Year | Free maintenance or replacement |
Note: If there are any quality problems with the battery, motor, and controller of the electric bicycle received from Haidong within one month from the date of delivery, Haidong will send new bikes to the client for free. |
Electric Scooter Warranty Period
From the date of delivery, the warranty period provided by Haidong for the following components are:
Component | Warranty Period | Service Content |
Controller | 2 Years | Free maintenance |
Frame | 2 Years | Free maintenance |
Motor | 2 Years | Free maintenance |
Battery | 2 Years | Free maintenance |
Brake pads | 1 Year | Free maintenance or replacement |
Bracket | 1 Year | Free maintenance or replacement |
Note: If there are any quality problems with the battery, motor, and controller of the electric scooter received from Haidong within one month from the date of delivery, Haidong will send new scooters to the client for free. |
The Limited Warranty Does Not Include the Following:
- Any products not sold on our website.
- Defects or damage caused by external reasons, including bad weather, natural disasters, accidents, or improper storage, stolen items, etc.
- All human-caused, including defects or damage caused by improper operations such as assembly, testing, use, maintenance, modification, upgrades, etc.
- Ordinary wear and tear caused by normal storage or use.
- Products whose serial numbers or barcodes have been removed, defaced, damaged, altered, or illegible.
Warranty Process
1) During the warranty period, the customer can get in touch with the customer service staff of Haidong via email, telephone, or any other communication method.
2) It is necessary to provide pictures or videos of the problematic part so that we can evaluate the problem.
3) After receiving all the information we need, we will notify the technical department, and the technical department will guide the customer to repair.
4) Once the technical department agrees, we will send you replacement parts and assist you with warranty issues.
Note: Haidong will not replace any parts without first seeing the photos or videos of the damaged product. Customers need to provide evidence to us via email.