ElectricBikeCo| Model C Classic Cruiser Customizable Electric Bike

The Model C is a classic style electric cruiser, built to order, 100% customizable, and arrives fully built. Awarded top rated E-Cruiser in USA by (Electric Bike Review 2018 / 2019 / 2020 / 2021).

BIKES ARRIVE FULLY ASSEMBLED 

For More Color Options:

Please call us 916-398-2453

Send us e-mail: Sales@ebikehaul.com

Specification 

Bike Components

Anti-Theft Alarm

Optional

Battery

a. 60 Miles (12 Ah)

b. 100 Miles (18 Ah)

c. 140 Miles (30 Ah) - Add Basket

d. 190 Miles (36 Ah) - Add Basket

EBC approved and certified Lithium-Ion NMC Cells(

5 year warranty*)* Please see warranty information

Battery charger

1.7 amp internal charger &5 Amp super charger (optional)with Smart charging technology, cooling fan, aluminum cover & 3 prong charging port for safety 

Brakes

Brake Levers

Aluminum alloy comfort grip levers with motor cutoff switch

Brake Pad Material

Organic compound

Brake Rotors

180 mm Stainless steel (front and rear)

Chain

Stainless Steel, rust resistant for longevity

Charge Time

3-4 hrs with external smart charger (optional)6-9 hrs with internal charger

Crank Set

58T chainring, 170 mm forged alloy cranks

Drive Train

Direct (single speed) or optional 7 speed

Fork

Rigid Steel 1-1/8" fork with threaded steerer tube

Freewheel

18T cog for medium to hilly terrain

GPS Tracker

Yes, Optional

Grips

Locking hand stitched vegan leather Aluminium secure ends for non slip available in Black or Tan

Handlebars

27" wide steel cruiser bars

Headset

Semi-integrated, 1-1/8" straight steerer tube

Kickstand

Non-slip sole and wide reinforced rubber foot prevents slipping and sinking

LCD Screen

Color display, multi level, compact user friendly screen with USB outlet

Lights

Front and rear safety LED lights, powered by the battery, controlled from LCD screen

Motor

1250W max output (10 year warranty)

Pedals

Wellgo Aluminium, integrated bearing pedals with comfort non slip rubber

Rims

Double walled, aluminum 2″ ebike rims

Seat

Custom, leather,300 x 300 x 100mm thick, high density foam, elastomer bumpers for support and comfort available in Black or Tan

Seat Post

30.4mm x 300mm rigid aluminum, up to 350lbs

Optional Satori suspension (350lbs)

or Suntour suspension (350lbs)

Spokes

13-gauge stainless steel, rust resistant, black or silver with brass nipples

Stem

Integrated 120 mm, adjustable from 0º-60º

Tires

Schwalbe Fat Frank puncture resistant ebike tires,Optional upgrade; Continental Contact Plus City E50, puncture resistant, low rolling resistance to save battery power

Throttle

Thumb throttle for safety on every bike

Geometry & Sizing

Cancellation

You will get a full refund If you cancel your order after 24 hours. After that, you will be subject to cancellation fees depends on your method of payments.

2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users, 3.29% + $0.30 for Klarna users, 2.69% + $0.29 for Moolah users

We accept order cancellation before the product is shipped or produced. If the order is canceled, you will get the full refund. We cannot cancel the order if the product is already shipped out. For rejection, we have to refund you after deducting the shipping cost.

Warranty

Register your Bike Here 

You must register your electric bike with EBC within 30 days of purchase for warranty to be valid. You only need to provide your name, date of purchase, and model. Warranty is non-transferrable to 3rd Party Purchasers. Call us if you have any questions.

Electric Bike Company

1351 Logan Ave,

Costa Mesa

California, 92626

(949) 264-4080

Bike, Battery , Motor , Color Customizer & Paint

PAINT WARRANTY

We offer a 30 Day Limited Warranty against defective paint and fading (excluding neon colors) to the original retail purchaser.

EBC Paint, 30 Day Limited Warranty DOES NOT cover:

1. Normal wear and tear – Damage from abuse, neglect, misuse, or accident – Improper assembly and/or follow-up maintenance – Damage from stunt riding, jumping, acrobatics, or similar activities or any activity that is not consistent with the intended use of the bicycle.
2. All warranties are void if the Bicycle is used for any purpose other than the reasonable intended use of the Bicycle. Additionally, this warranty does not cover damage associated with commercial use.

Disclaimer – We pride ourselves in our quality painting, branding and color matching program. We do however understand there might be a discrepancy. We do not guarantee the color on the renderings and printouts, however, should you not be satisfied we do offer a $600 restocking fee.

BATTERY WARRANTY

We offer a 5 year warranty against manufacturer defect, but if it’s because the battery was not charged and went dead overtime – it will not be able to recharge. You will either need a new battery or send it back to us for repair. Customers can either drop off or ship the battery back at their expense for repair. There is no repair cost or exchange cost to fix or exchange the battery within the first 30 days if it was due to manufacturer defect. After 30 days, each battery repair will incur a labor charge, which varies dependent on the repair type.  If you would rather exchange the battery instead of getting it repaired, the cost to do an exchange is $399 for a standard battery and $499 for an upgraded battery. You will receive a new battery and we will retain the old battery. Customers will incur the shipping cost to do a battery exchange. After 5 years, you will need to pay the full retail price of a new standard or upgraded battery. Remember to always charge your battery every 1-2 months when not in use and water damage is not covered under the warranty.  Please contact our Customer Support team for information regarding our battery warranty.

MOTOR WARRANTY

We offer a 10 year warranty against manufacturer defect, but if it’s because the motor was damaged from abuse, neglect, misuse, or accident, you will either need a new motor or send back to us for repair. Customers can either drop off or ship the motor back at their expense for repair. There is no repair cost or exchange cost to fix or exchange the motor within the first 30 days if it was due to manufacturer defect. After 30 days, each motor repair will incur a labor charge, which varies dependent on the repair type.  If you would rather exchange the motor instead of getting it repaired, the cost to do an exchange is $399. You will receive a new motor and we will retain the old motor. Customers will incur the shipping cost to do a motor exchange. After 10 years, you will need to pay the full retail price of a new motor. Please contact our Customer Support team for information regarding our motor warranty.

NOT COVERED UNDER WARRANTY AFTER 30 DAYS

• LCD Screen
• 3.5 Amp External Smart Super Charger

NOT COVERED UNDER WARRANTY DUE TO NORMAL WEAR AND TEAR AND/OR ABUSE

• Tires
• Spokes
• Inner Tubes
• Accessories
• Brakes
• Damage to bike and/or bike components due to abuse, neglect, misuse, or accident.

FOR DETAILED WARRANTY INFORMATION PLEASE DOWNLOAD OUR COMPLETE DOCUMENT BELOW

• Electric Bike Company Warranty Information

Repair Policy

• Repairs are by appointment only at the EBC factory. Please call the customer service team at 949-264-4080 to schedule your appointment. Repairs are done Monday – Friday from 8am
  – 5pm. Appointments are for drop off and it’s a 24 – 48 hours turnaround time for completion. $50 for minimum half hour for any service (does not include parts).
  • Please note: Factory walk-ins are welcome for minimal small repairs such as a flat tire repair. Depending on the appointment repair queue, walk-ins for minimal repairs may require additional turnaround time for completion as the appointment queue permits. Appointments are always first for completion.
  • Walk-ins are always welcome at BOTH showroom locations for minimal repairs/issues as well. Please call the showrooms for their turnaround time frame.
  • Please be aware that charges for parts and labor must be paid before picking up your bike. Warrantied items or claims are at time of the scheduling of appointments. Items covered under warranty are Battery (5 years), Motor (10 years), Frame (10 years), Paint (30 days). Electrical components, bike parts, brakes, & labor are NOT COVERED under warranty. Please refer to our warranty page for details.

Pricing for most common repairs/issues and services are as follows:
• Repair & Parts: ($50 minimum half hour for any service)

Return Policy

We are not satisfied unless you are completely satisfied. We ask that you give our E-bikes a few rides before coming to this conclusion. We believe that we have produced a high quality product that you will love. Should you  decide your bike is not for you, please contact our team within 30 days to make arrangements. 

*All models will incur a $600 restocking fee.

Simply repack the E-bike with the original shipping material and box.

All refunds will be processed after item has been received and inspected. (Please note that any damages incurred to a returned bike will be deducted from the refund amount) A net value will be evaluated, and a refund will be issued within 5-7 business days.

All cancelled orders will be processed within 5-7 business days from receipt of notice of cancellation.

Please contact us if you have any questions or wish to proceed with the return.

Shipping

We build, test, and inspect each ebike to perfection. Once we receive your order, you will receive a confirmation email and estimated delivery time.

Your bike will ship

Within 4 Weeks- if not customized.

After an average of 10 to 12 weeks from placing the order, if not sooner, if you customize your bike.

We do apologize for the delay and are working to reduce the lead time. Feel free to email us for more accurate estimations.

We will notify you when the ebike is ready to ship and again when it leaves our premises. We will also forward you the tracking information, so that you can follow the shipment. Shipping takes about 1 to 5 business days, depending on your location. The shipping agency will contact you about 24 hours before delivery to set up a time window that works for you.

About EBC

ELECTRIC BIKE COMPANY strives to provide the best USA custom built electric cruiser in the world, by far, using high quality global materials, local bike builders, highest quality parts, inspected and tested in our factory, delivered to your door fully assembled.